Everything you need to support customers.
LiteHelpDesk is a lightweight, AI-powered customer support platform built for businesses that want exceptional customer service without the complexity, cost, and overhead of traditional help desk software.
The platform combines AI chat, support tickets, knowledge base management, and human escalation into a single, easy-to-use solution that can be deployed in minutes.
AI-powered.
Human-enabled.
Unlike enterprise focused platforms that require extensive setup, specialist training, and expensive subscriptions, LiteHelpDesk focuses on delivering the core functionality businesses actually need.
Easy to use.
Affordable to operate.
Whether you're a local trades business, restaurant, medical practice, professional services firm, or growing company, collecting customer reviews is one of the most effective ways to build trust and attract new customers.
LiteHelpDesk helps you request feedback at the right time, increase positive online reviews, monitor customer sentiment, and strengthen your reputation across the channels that matter most, without adding extra work to your day.
Self-hosted.
White-label ready.
Help customers find answers faster with a searchable knowledge base. Create articles, guides, and FAQs that provide instant assistance, reduce support requests, and empower customers to self-serve around the clock.
No hidden fees.
No enterprise sales tactics.
LiteHelpDesk helps you support customers faster, more efficiently, and at a fraction of the cost of traditional support platforms.
Bring Your Own AI
Ideal for businesses already using OpenAI, Anthropic or Gemini.
